DO THESE TWO STEPS TODAY TO Use your own phone AND GET BACK YOUR $300 SECURITY DEPOSIT (*)
(2013 Android device, version 4.0 or newer required)
Head to the 'Play Store' on your phone
Search 'UberPartner' (one word)
- Click Install
2. REturn your Uber Device
- FILL OUT THIS FORM HERE TO DOWNLOAD AND PRINT A COMPLIMENTARY RETURN LABEL
Use the phone number on your partner account and hold onto your tracking number to avoid any problems with the return
If you're having trouble downloading the label, be sure to disable your pop-up blocker on your browser
WANT TO DROP OFF AN IPHONE AT THE UBER NYC OFFICE? WE ARE OPEN MONDAY - FRIDAY BETWEEN 10AM-5PM AT THE FOLLOWING LOCATIONS:
- Chelsea UBER NYC - 633 West 27th Street, 3rd Fl, New York, NY 10001 [OPENED WEEKENDS 10AM - 5PM as well]
- Long Island City UBER NYC - 27-55 Jackson Ave., Long Island City, NY 11101
How much data does the iOS or Android app consume?
Normal usage shouldn't take up more than 2GB of data per month, but we do recommend picking a plan that allows for unlimited data if you use your phone a lot.
Do you provide accessories for my personal phone?
We're not able to provide charging docks or other accessories for partners who choose to use Uber on their own device. Please make sure your phone is fully charged when you go online, and we recommend keeping it plugged in during trips to avoid any issues.
Will this affect how many trips I get?
Nope! Expect no changes by using the App on your own device.
When are Sprint and AT&T at your office?
At Chelsea - Sprint (T, Th, Weekend all day), AT&T (M, W, F only 11AM - 3PM)
At Long Island City - Sprint (M, W, F), AT&T (T, TH only 11AM - 3PM)
Any additional questions, please visit HELP.UBER.COM
(*) Dependent on whether or not security deposit was originally paid