A rider let us know that your driving made them feel uncomfortable to unsafe during a trip. This can include speeding, running stop signs, swerving, not using turning signals, pressing the gas and braking too hard, frequent use of your horn, constantly changing lanes in traffic, etc.

How can I improve? 

The best way to avoid such complaints is to follow all traffic laws and treat other drivers with courtesy and respect. If a rider ask you to drive in such a way that would be a risk to your safety, or cause to you break any traffic laws, kindly remind them that you must follow all driving laws.

Note: We expect some negative feedback over time for all our partners as this is the nature of the business! 

If you believe you received this complaint unfairly, don’t worry. We’ll only take action if we see a pattern of undesirable behavior. Again, the purpose of this message is to provide you constructive feedback to help you improve.