A passenger let us know that your vehicle had some mechanical issues during a recent trip. 

How can I improve? 

The best way to avoid such complaints is to regularly check and maintain your A/C, brakes, and other fluids.



Watch the video below for more tips on vehicle quality and safety

Note: We expect some negative feedback over time for all our partners as this is the nature of the business! 

If you believe you received this complaint unfairly, don’t worry. We’ll only take action if we see a pattern of undesirable behavior. Again, the purpose of this message is to provide you constructive feedback to help you improve.